FAQ
– FAQ –
Have questions about Personal Doctor?
Here are answers to the most common questions from people considering our services.
We cover topics like how our service works, what it includes, and how much it costs.
If you’re not sure where to start, this is a good place.
Personal Doctor is a personalized medical support service, developed in collaboration with licensed physicians.
We offer tailored test planning, data visualization, ongoing consultation, and care continuity—based on your unique health history and lifestyle.
Unlike typical clinics, we provide non-insurance-based services focusing on prevention, data-driven insight, and long-term support.
We also coordinate with partner clinics for examinations and referrals when necessary.
It’s ideal for people who want more than just basic health checkups—those unsure about which tests to take, or who seek higher-quality, personalized support.
We also serve busy professionals and those needing multilingual care (Japanese, English, Mandarin).
We offer two plans: ¥33,000 and ¥55,000 per month (tax included).
For more details, see our [Plans] page.
You can also [Apply for Free Counseling] to receive a personalized recommendation.
Your physician will guide you to appropriate partner clinics or labs based on your location and test requirements.
Some tests may be conducted at home depending on the case.
Yes. Most consultations, notifications, and updates are available via LINE or WhatsApp.
For managing your records and health data, you may also use our web portal.
Absolutely.
We support Japanese, English, and Mandarin.
The service is available for foreign residents in Japan, people living abroad, or anyone who prefers consulting without an interpreter.